Contact information

Welcome to kovex.shop! We are dedicated to providing you with premium, high-quality bath towels for your ultimate comfort. Whether you have questions about our materials, need assistance with your international order, or want to provide feedback, our team is here to help.

Get In Touch

  • Store Name: kovex.shop
  • Operator: Roman Shakhno
  • Email: support@kovex.shop
  • Phone: +380 68 807 6422
  • Office Address: Poltavska 35, Gadyach, Poltavska oblast, 37300, Ukraine

Customer Service Hours

Our support team is available to assist you during the following hours (based on our headquarters in Ukraine):

  • Monday - Friday: 9:00 AM – 6:00 PM (EET - Eastern European Time)
  • Saturday - Sunday: Closed

For our Singapore Customers: Please note that Ukraine is typically 6 hours behind Singapore. We appreciate your patience and aim to respond to all inquiries within 24 hours during business days.